Privacy Pollicy

Effective Date: 02/05/2025

Welcome to Chhorii. Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our website https://chhorii.com or interact with our services.

Information We Collect

1) Information You Provide

When you place an order
When you contact customer support
When you use WhatsApp chat
When you create an account or subscribe

This may include:

Name, email, phone number
Billing & shipping address
Order & payment details
Login information (if applicable)

2) Automatically Collected Information

IP address, browser type
Device info & usage behavior
Pages visited, time spent, click activity

3) Information from Third Parties

Razorpay (payment processor)
WordPress plugins & services
Marketing & analytics platforms

How We Use Your Information

To process & deliver your orders
To communicate via email, phone, or WhatsApp
To send updates & promotional offers
To improve user experience & website performance
To detect & prevent fraud
To comply with legal requirements

Note: For payment processing, your billing statement may show the name "ArtsAura", which is our registered billing label for Razorpay.

Sharing Your Data

Service providers (hosting, shipping, etc.)
Payment processor Razorpay (billing may show as "ArtsAura")
Marketing tools & platforms
Authorities when required by law
Business buyers in case of sale or merger

Cookies & Tracking

We use cookies for functionality, analytics & advertising.
You can manage or disable cookies in your browser settings.
Disabling cookies may affect your website experience.

Your Rights

Access your personal data
Correct or update your information
Request deletion of your data
Opt out of marketing or tracking

To exercise these rights, contact us at support@chhorii.com.

Data Retention & Security

We retain your data as long as needed for service delivery & legal compliance.
We implement standard security measures but cannot guarantee absolute protection.