Policy

Return & Exchange

At Chhorii, we are committed to ensuring a smooth and transparent shopping experience. While we do not offer returns, we do provide an exchange facility under specific conditions.

Exchange Policy

• ❖ Exchanges are accepted within 48 hours of delivery.
• ❖ A clear and uncut opening video is mandatory for any damage-related exchange.
• ❖ Sale/discounted items or items purchased using coupons are not eligible for exchange.
• ❖ Please refer to the size chart carefully before placing your order.

Conditions for Exchange

• • The product must be unused and unwashed.
• • Returned with original tags and packaging intact.
• • Customized or altered items are not eligible.
• • Exchange denied if reason is simply "dislike fabric/color".
• • Size exchange includes a ₹200 courier fee.

Refund Policy

We do not offer refunds under any circumstances.

In case of a damaged product (with valid opening video proof), customers can:

• Opt for an exchange (design change)
• Or request store credit (voucher code)

Store credit will be emailed to your registered ID. For issues: support@chhorii.in

Size Issue?

Request size exchange within 48 hours. Courier fee of ₹200 applies. Contact support to initiate.

Why Was My Exchange Denied?

• ✕ Dislike of material/color
• ✕ Request made after 48 hours
• ✕ Used product or missing tags
• ✕ No opening video for damaged items